Shipping policy
🌙 Prismic Muse Shipping Policy
Processing Time
All orders are processed within 1–3 business days. You’ll receive a confirmation email as soon as your order is placed, and another once it has shipped.
Shipping Time
Most items ship directly from our fulfillment partners.
Estimated delivery times:
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United States: 7–20 business days
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Canada: 10–25 business days
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UK & EU: 10–25 business days
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Australia & New Zealand: 10–25 business days
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Other Regions: 14–30 business days
Shipping times may vary during holidays or high-volume periods.
Tracking Information
A tracking number will be emailed to you once your order has shipped.
Please allow 2–5 days for tracking updates to appear.
Multiple Items
Your order may arrive in separate packages to ensure faster shipping and better stock availability.
Lost or Delayed Packages
If your package seems delayed beyond the estimated time frame, contact us and we’ll investigate.
If a package is lost in transit, we’ll replace it free of charge.
Incorrect Addresses
Please double-check your address at checkout.
We are not responsible for orders shipped to an incorrectly entered address.
Shipping Fees
Shipping fees (if any) are displayed at checkout before you complete your order.
Customer Support
Questions about your order?
Contact us anytime at support@prismicmuse.com.